Iconia Tab A500 Not Powering On

pearl3kgt
pearl3kgt Member Posts: 3 New User

It looks like a few days outside of the warranty period for this tablet, the screen doesn't come on at all. The power button does light up when I plug in a charger and if I remove the charger and hold the power key for a few seconds that power button light will come on and stay on. Then if I hold the power button for a few seconds again it will go off, but there is never any indication on the screen nor any vibration from the device.

 

If I shake the device a little I can hear a faint rattle near the camera lens, although I can't be sure it's not just the vibration device. Taking off the back cover I found the small green board right by the charging port was loose and not secured to anything. I checked around for screws or holes and found none, and then saw there was a sticky residue underneath the board so stuck it back to the metal plate underneath.There is nothing else that jumps out at me as incorrect. 

 

Here's what I've tried so far to troubleshoot:

 

  • Using a different charger
  • Resetting with the volume buttons
  • Hard resetting by inserting a pin into the reset button and holding it for 10 seconds and then pressing the power button for 10 seconds
  • Using a mini hdmi cable to check if the screen outputs on a monitor (it does not)

Answers

  • AC
    AC Member Posts: 1 New User

    I found an entry from Acer called " Iconia Tab A500 Hard Reset when the screen is black" and followed the video, which said to lock rotation then press and hold down the right end on the volume control and then with your left hand press and hold  the power button untill it buzzes then only release the power botton. if it starts to boot up release volume and unlock rotation. It took a couple of tries but it worked for me.  Good Luck!

  • pearl3kgt
    pearl3kgt Member Posts: 3 New User

    Tried it a few times and no sign of life or vibration from the device. It's probably something in the hardware that has come loose or malfunctioned. Thanks though.

  • pearl3kgt
    pearl3kgt Member Posts: 3 New User

    Bump, any thoughts? Is it worth taking to a repair shop with a $40 diagnostic or is it probably shot?

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