Reviewing a Nitro 5 - 2500U / RX560X - Questions on some driver issues

F7GOS
F7GOS Member Posts: 4 New User
Evening, I have a Nitro 5 which I'm using for a few feature videos in the coming weeks and having a few questions that I thought the community might be able to help out with. 

Radeon Drivers - latest supported on the ACER website is 17.7 -  obviously a few generations old now and notably worse (on the desktop at least) when it comes to games. Is there a timescale when ACER is going to release a up to date driver officially?

Obviously it's fairly easy to get the actual latest drivers up and running on it but i'm guessing due to various conflicts and sign offs, the actual radeon suite - i.e wattman / relive / chill etc is not accessible when using the latest drivers from AMD. double click the Radeon settings and it times out after a couple of seconds without loading.. So is there any way to get the Radeon Suite running on the laptop - Chill / Relive etc.. or are we at the mercy of ACER / AMD releasing a specific driver. 

Any ideas or help greatly appreciated as obviously lacking these features is a pretty big point. 

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good night F7GOS !

    The drivers provided by Acer are tested and approved for the OEM system when the device is placed on the market.
    Some are even qualified to have a stable performance.
    So do not expect Acer to keep this driver database updated every time a newer version comes out.
    This is up to the user to update their own drivers.


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • F7GOS
    F7GOS Member Posts: 4 New User
    Thanks for the response, I have Radeon settings when using 17.7 but half the feature set is missing. No Re-live, No Radeon Chill, No Wattman.

    Is there anyway to use these expected AMD features?