Predator Helios 300 G3-571 screen backlight not working

marlonbrundu
marlonbrundu Member Posts: 7

Tinkerer

edited November 2023 in 2019 Archives
My laptop's screen went dark (can still see something if you point a flashlight to it). It happened after i closed the lid once and when reopened stayed dark. I already replaced the screen, same issue, actual screen is working. Is it possible that the lcd cable is broken? Anyone had this issue before?

Best Answer

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
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Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good night marlonbrundu !

    Check the flat cable.
    It is possible that it is damaged or misfed.


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • marlonbrundu
    marlonbrundu Member Posts: 7

    Tinkerer

    Solved: I resolved the above issue. It was the lcd cable (cable from motherboard to screen and camera). When replaced it with a new one all worked perfectly.
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Answer ✓
    How nice!
    If my tip has helped, accept the answer and mark how solved the topic to help others in the forum!

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!