Looping issues with my son's brand new ACER Nitro 5 gaming computer

LittleMexico
LittleMexico Member Posts: 3 New User
edited November 2023 in 2019 Archives
My son has had his laptop for only two months now. Suddenly it started looping and rebooting over and over again for no reason. Does anyone else have this issue or now to fix it????

Answers

  • Jack22
    Jack22 ACE Posts: 4,167 Pathfinder
    @LittleMexico
    Try the below simple step and check:
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.

    BIOS default: After power drain is done, power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • LittleMexico
    LittleMexico Member Posts: 3 New User
    Jack22
    My son & I just tried this technique and it still didn't work. The laptop refuses to go to the sign in screen. It keeps taking us back to auto repair screen, yet none of the troubleshooting options work to get to sign in screen. Please HEEEELLLLLLPPPPPPPPPP
  • KedWalker
    KedWalker Member Posts: 33 Die Hard WiFi Icon
    Jack22
    My son & I just tried this technique and it still didn't work. The laptop refuses to go to the sign in screen. It keeps taking us back to auto repair screen, yet none of the troubleshooting options work to get to sign in screen. Please HEEEELLLLLLPPPPPPPPPP

    Hi, i suggest you to reinstall windows 10, you can look up youtube for tutorial and make sure you download windows 10 at official microsoft website