So my laptop (acer predator helios 300) left hinge seems to be broken,

ruelshakya15
ruelshakya15 Member Posts: 4 New User
edited November 2023 in 2019 Archives
rather than the hinge a small plastic casing is supposedly broken any way i can fix it ,or doe the warranty cover any part of it??I really need help i couldn't find anything helping me solve this matter.Everything works fine but when i lift up the screen sometimes it makes a small creak sound so i'm a bit worried..

Answers

  • Jack22
    Jack22 ACE Posts: 3,652 Pathfinder
    @ruelshakya15
    Unfortunately physical damages are not covered under warranty. If the hinges are loose than you can send for the warranty repair but if it found to be broken than it will not be covered under warranty.

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  • ruelshakya15
    ruelshakya15 Member Posts: 4 New User
    Jack22 said:
    @ruelshakya15
    Unfortunately physical damages are not covered under warranty. If the hinges are loose than you can send for the warranty repair but if it found to be broken than it will not be covered under warranty.

    Click on 'Yes' if the comment answers your question!
    Is there any way i can fix it i am willing to pay
  • Jack22
    Jack22 ACE Posts: 3,652 Pathfinder
    @ruelshakya15
    Yes, Acer can take it for chargeable repair but not sure about the price.
    So please call Acer support they will tell you the price . If the price is ok for you than you can send it in.
    Check the below link for support
    http://www.acer.com/worldwide/support/


    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!