laptop gets really hot while playing rainbow six (predator helios 300)

walterturtle
walterturtle Member Posts: 1 New User
edited November 2023 in 2019 Archives
hi,
i baught my acer predator helios 300 in august and it gets really hot when i play games. when i play rainbow six i can play only 10 minutes because the temerature is between 88 and 95°C
even when i play league of legends im at 70°C. can you help me?

Best Answer

  • Jack22
    Jack22 ACE Posts: 4,073 Pathfinder
    Answer ✓
    @walterturtle
    Predator and Nitro products are engineered to withstand higher operating temperatures than traditional notebooks. These systems include features that help with cooling and heat dispersion. The CPU and GPU are designed to handle temperature spikes in excess of 98 degrees Celsius without causing damage to the components. It is common for PC temperatures to spike temporarily during heavy gaming or graphic usage. If the system encounters excessive temperatures that could damage the hardware, it will automatically shut down to protect the components from becoming damaged.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!

Answers

  • Jack22
    Jack22 ACE Posts: 4,073 Pathfinder
    Answer ✓
    @walterturtle
    Predator and Nitro products are engineered to withstand higher operating temperatures than traditional notebooks. These systems include features that help with cooling and heat dispersion. The CPU and GPU are designed to handle temperature spikes in excess of 98 degrees Celsius without causing damage to the components. It is common for PC temperatures to spike temporarily during heavy gaming or graphic usage. If the system encounters excessive temperatures that could damage the hardware, it will automatically shut down to protect the components from becoming damaged.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Download HWiNFO and report what the average CPU and GPU temperatures are. Temperature spikes of 98C are not important, as they last for miliseconds. If the average temperature is higher than 85C for both CPU and GPU, then further measuers need to be taken like undervolting the CPU and if undervolting doesn't help, then repasting.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • fejerm
    fejerm Member Posts: 97 Fixer WiFi Icon
    Did you enable Coolboost in Acer Quick Acces or in your Predator software ?
    This can help to lower temps.

    However the Helios 300 and Aspire laptops of the same category have the same 1 loop cooling design with 2 fans at the same radiator so temps will never be perfect even if it yyou repaste.

    If you want to lower them to an acceptable level enable Coolboost and repaste it with a high quality paste like MX4 or Kryonaut.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited January 2019
    Its normal on high demanding games/tasks a 1060 stock unit to achieve those temps i recommend optimize windows/undervolt and if needed repaste with kryonaut as it was already said above also make sure your fans and airflow exit its free of debris and always make sure the airflow intake is free to have as much fresh air in as possible i usually play in bed on my lap (knees) and never had any issues fans on auto coolboost on


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/