Acer Predator Helios 300 PH315-51-72H8 - booting issues

EllyElenna
EllyElenna Member Posts: 28 Enthusiast WiFi Icon
Hello, I bought this laptop yesterday, but i seem to be unable to either boot in Linux the preinstalled OS nor install my windows 10. 
When I enter bios, in the boot tab i have only UEFI option. Legacy option seems to be missing, therefore I can't install windows. Can somebody help me with this. 
Also, I can't use the Linux either, because is stopping right after checking the root files. I have tried all options, but I can't seem to be able to go pass this point. I have another Predator laptop and had no problems with the installation. Is this laptop with no bootable option from USB?

Thank you in advance,

Elly!

Best Answers

  • EllyElenna
    EllyElenna Member Posts: 28 Enthusiast WiFi Icon
    Answer ✓
    I have limpus linux, pre-installed, is a lite version, and I want to install windows 10 home. But i have USB for this windows and the laptop has no DVD writer. 
    From what I could see in the BIOS there is only UEFI. I did the step with the password, but I still have only UEFI showing. I can't boot in Linux either. A pop up is appearing showing the existing system "boot Limpus Linux" and below is "create a bootable live USB device" - in each of them I;m stuck in a screen where it shows me to enter a value, but is not stating what values exactly.

    Thank you!
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    Answer ✓
    OK! First make an image of linux so that you can install this operating system again, anytime! Then look at this file:


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Deejay_tech
    Deejay_tech Member Posts: 356 Seasoned Practitioner WiFi Icon
    Answer ✓
    make the usb bootable drive as gpt format partition.only then it will be visible as boot option in bios  you can use a utlity like rufus to make a windows10 bootable gpt usb stick from the win iso.

    to install linux you will have to disable secure boot in bios.
    My personal Acer m/c's
    1) Gaming: Acer Predator Helios 300 PH315-51
    Config:Core i5 8300H, 16GB, 250GB SSD, 1TB HDD, 1050ti GPU

    2) Daily Use: Acer Aspire A315-53  59GR
    Config: Core i5 8250u, 8GB, 256 SSD, 1TB HDD, IPS FHD 

    3) Linux Learning: Acer Aspire A315-53 P4MY
    Config: Pentium Gold 4417U, 8 GB, 256 SSD, 500GB HDD.

Answers

  • You must press the f2 key as soon as you turn on the notebook! Then create a password in setsupervisorpassword and go to boot mode! The legacy option should appear! If it does not appear, then your bios only supports uefi mode!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • EllyElenna
    EllyElenna Member Posts: 28 Enthusiast WiFi Icon
    Hello,
    thank you for the help, I have tried the steps, but is not working. Which means that as you said is supporting only uefi mode.

    Is there any other way to do this? like maybe is working from a CD instead of USB?
  • What operating system are you trying to install? Does the boot mode only have uefi mode?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • EllyElenna
    EllyElenna Member Posts: 28 Enthusiast WiFi Icon
    Answer ✓
    I have limpus linux, pre-installed, is a lite version, and I want to install windows 10 home. But i have USB for this windows and the laptop has no DVD writer. 
    From what I could see in the BIOS there is only UEFI. I did the step with the password, but I still have only UEFI showing. I can't boot in Linux either. A pop up is appearing showing the existing system "boot Limpus Linux" and below is "create a bootable live USB device" - in each of them I;m stuck in a screen where it shows me to enter a value, but is not stating what values exactly.

    Thank you!
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    Answer ✓
    OK! First make an image of linux so that you can install this operating system again, anytime! Then look at this file:


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Deejay_tech
    Deejay_tech Member Posts: 356 Seasoned Practitioner WiFi Icon
    Answer ✓
    make the usb bootable drive as gpt format partition.only then it will be visible as boot option in bios  you can use a utlity like rufus to make a windows10 bootable gpt usb stick from the win iso.

    to install linux you will have to disable secure boot in bios.
    My personal Acer m/c's
    1) Gaming: Acer Predator Helios 300 PH315-51
    Config:Core i5 8300H, 16GB, 250GB SSD, 1TB HDD, 1050ti GPU

    2) Daily Use: Acer Aspire A315-53  59GR
    Config: Core i5 8250u, 8GB, 256 SSD, 1TB HDD, IPS FHD 

    3) Linux Learning: Acer Aspire A315-53 P4MY
    Config: Pentium Gold 4417U, 8 GB, 256 SSD, 500GB HDD.
  • EllyElenna
    EllyElenna Member Posts: 28 Enthusiast WiFi Icon
    Thank you for the solutions. I will try them and see if I can succeed :)
  • NashFactor
    NashFactor Member Posts: 6 New User
    Thank you for the solutions. I will try them and see if I can succeed :)

  • NashFactor
    NashFactor Member Posts: 6 New User
    I find myself in The same boat. I bought a new laptop with Linux preinstalled. We’re you successful in switching to windows 10 with full functionality of predator sense?
  • EllyElenna
    EllyElenna Member Posts: 28 Enthusiast WiFi Icon
    I find myself in The same boat. I bought a new laptop with Linux preinstalled. We’re you successful in switching to windows 10 with full functionality of predator sense?
    Seeing this quite late, but yes, i was able.