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Please help recover BIOS for Veriton X4620G part number DT.VE9EG.017

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Member Posts: 7 New User
edited March 2024 in 2019 Archives
Hi, 
I have tried to update the BIOS and after a successful restart, now the PC does not boot. I had tried to reset the BIOS from the jumper on the motherboard. After reset, at start the CPU fan starts spinning then stops for a few seconds and starts spinning again and then the bios makes 5 beeps followed by a distinct shorter beep and still doesn't work. If an USB drive is connected to the computer, before and after those beeps, the small led on the USB drive it's flashing for few seconds.
Can you help me with the original BIOS file and the recovery procedure using an USB stick?
Thanks in advance.

Best Answer

  • ACE Posts: 4,071 Pathfinder
    Answer ✓
    You have to contact Acer Support and you might have to send the device to the service centre or they will provide you with the files you need.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • ACE Posts: 4,071 Pathfinder
    Answer ✓
    You have to contact Acer Support and you might have to send the device to the service centre or they will provide you with the files you need.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

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