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FAQ & Answers
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!
Please post your screenshots in English next time! Thanks!
Does the problem only occur in games?
Other applications like browsers run normal?
What makes and models of your router and laptop?
Is the laptop with the updated drivers and the router with the updated firmware?
Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
Atenciosamente: J. MaClane™
If my answer was helpful, leave a Like, flag as Fixed and click Promote!
Otherwise, I am willing to try to heal your doubts and solve your problems!
Sincerely, J. MaClane ™
For users of the English, Spanish, French and German Community, I will be using Google Translate!
My system:
Acer Aspire E1-572G
Intel core i7-4500U
AMD Radeon R7 M265 - 2GBVRAM
8GB DDR3 L Memory
Qualcomm Atheros AR956x Wireless Network Adapter
Router: ZyXEL DEL1201-T10A
Yes I have latest Drivers and firmware.
note: Sometimes everything is OK while gaming and I don't have any problem.
Also, are the games set for permission on the antevirus and the firewall?
Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
Atenciosamente: J. MaClane™
If my answer was helpful, leave a Like, flag as Fixed and click Promote!
Otherwise, I am willing to try to heal your doubts and solve your problems!
Sincerely, J. MaClane ™
For users of the English, Spanish, French and German Community, I will be using Google Translate!
I cleared that checkbox in the second picture earlier.
As I said in first post, problem is with Wi-Fi totally, not just a game or app.
Thank you for response but please read all posts before leaving a comment.
Look what you said:
"As I said in first post, problem is with Wi-Fi totally, not just a game or app."
"While I'm playing a graphical game, Wi-Fi signals strength decreases and many times, it disconnects from the router. It does not matter whether the game is online or offline."
And in this post again stated that only happens in games:
https://community.acer.com/en/discussion/492467/wlan-problem-while-overheat-using-graphic-card-aspire-e1-572g#latest
I need accurate information to help you better.
Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
Atenciosamente: J. MaClane™
If my answer was helpful, leave a Like, flag as Fixed and click Promote!
Otherwise, I am willing to try to heal your doubts and solve your problems!
Sincerely, J. MaClane ™
For users of the English, Spanish, French and German Community, I will be using Google Translate!
Problem appears while I'm gaming, but it disconnects internet totally, not just for a game. My router disappears from Wi-Fi list.
I noticed something: It happens when the temperature increases more than a certain number. I don't know what is it but when laptop fan get faster (make more sound), Wi-Fi disconnects. If I increase fan speed (decrease the temperature), Wi-Fi connects again!
Could you measure and post what temperatures are reaching the processor and video card?
Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
Atenciosamente: J. MaClane™
If my answer was helpful, leave a Like, flag as Fixed and click Promote!
Otherwise, I am willing to try to heal your doubts and solve your problems!
Sincerely, J. MaClane ™
For users of the English, Spanish, French and German Community, I will be using Google Translate!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!
In any case, it follows the information of the safe temperature levels for your hardware:
AMD Radeon R7 M265 - 2GB: 95 ° C maximum safe level. The ideal would be between 75ºC and 85ºC
Intel Core i7-4500U: 100ºC maximum level safe.
Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
Atenciosamente: J. MaClane™
If my answer was helpful, leave a Like, flag as Fixed and click Promote!
Otherwise, I am willing to try to heal your doubts and solve your problems!
Sincerely, J. MaClane ™
For users of the English, Spanish, French and German Community, I will be using Google Translate!