Game suddenly stutters

Marlonq_q
Marlonq_q Member Posts: 39 Enthusiast WiFi Icon
edited November 2023 in 2019 Archives
Hey guys, I've been playing a lot of games recently and have ran into a problem now. I was playing on my Acer Predator Helios 300 the other day and everything worked fine. I played Black OPS IIII with my friends and had an average of 100fps ingame. Today I wanted to play the exact same game again and was shocked when I eventually joined the game. It was freezing constantly and stuttering from the start of the game and there was no way I could play like this. My game kept freezing every now and then and was stuttering when for example a vehicle was driving towards me or when I was grabbing a weapon from the ground. My mate spectated me and said even he could see the stutters like it was lag or sth, which it wasnt. I dont know what to do right now since i didnt even know something like that could happen (even teammates seing my stutters). Maybe the Intel Turbo boost isnt working? I've also had stutters when tabbing out of the game while trying to open my brower. It almost seemed like my RAM was overloaded, which isnt sth new considering I have only 8gb of DDR4 RAM. BUT, my RAM was Always at such a high usage and I've never ran into such issues. The temperatures of my cpu were really low ingame compared to what they were before when everything worked fine. I seriously dont know what to do anymore and would appreciate any help! 

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    8gb memory is not enough for anything these days consider upgrade to another 8gb sodimm same cl/clock to work in dual channel also check you temps seem you might have thermal throttling and post your exact model and specs or no one here will be able to help you


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Marlonq_q
    Marlonq_q Member Posts: 39 Enthusiast WiFi Icon
    I've got the Acer Predator Helios 300 with 8gb of DDR4 Ram, a Geforce GTX 1060 with 6gb of vram and a i7 7700hq with 3.4ghz. I know that 8gb isn't much but it always worked for me, so why should it Change all of the sudden?