WHY DIDNT I EVER RECEIVE MY RECOVERY DISC

AFRALLI
AFRALLI Member Posts: 2 New User

 I WAS TOLD I WOULD RECIVE UPDATED RECOVERY DISC, NEVER DID, NOW MY DESKTOP IS LOCKED UP AND SAYS TO RECOVER, HOW CAN I DO THIS IF IT IS LOCKED UP??? SEND ME RECOVERY DISC, OR EMAIL AND I WILL DOWNLOAD IT AND MAKE MY OWN DISC, WHAT A DISASTER, THIS DELL LAPTO I AM USING IS 10YRS OLD NEVER A PROBLEM, ACER ALL KIND OF PROBLEM, AND REPLACE MENTS.

 

[edited to comply with guidelines]

Answers

  • AFRALLI
    AFRALLI Member Posts: 2 New User

    WHERE IS MY RECOVERY DISC SEN IT TO ME, I HAVE WAITED MONTHS AND NOW MY COMPUTER CANT FUNCTION??

  • LGH13
    LGH13 Member Posts: 2 New User

    Hi, AFRALLI

     

    Try this...it should enable you to reset to original factory specs, without the need of recovery disk(s).

     

    1. Computer should be OFF

     

    2. Turn ON & hold down ALT key while pressing F10. 

     

    From start to finish 'recovery' could take a couple hours.

     

    Good Luck

     

     

  • LGH13
    LGH13 Member Posts: 2 New User

    Hi AFRALLI,

     

    As per my previous post...

     

    check out: http://acer.custhelp.com/app/answers/detail/a_id/2631/kw/recover

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