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What to do for blank screen?

Arun99Arun99 Member Posts: 2 New User
I purchased the acre nitro i5 8th gen laptop. After updating the windows,the laptop got restarted with no problem. Next time while opening the laptop the screen went blank after the acer logo came and windows is not coming.what to do for this kind of problem?

FAQ & Answers

  • Jack22Jack22 ACE Posts: 2,964 Pathfinder
    @Arun99
    Try the below step for the fix
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.
    BIOS default: After power drain is done, power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • Arun99Arun99 Member Posts: 2 New User
    I did as you said but it is showing no bootable device on the screen. What to do?
  • Jack22Jack22 ACE Posts: 2,964 Pathfinder
    @Arun99
    Even after doing if it shows no bootable device, than go to BIOS and check under "information" whether there is any serial number right next to HDD 0 .If not than there are chances that the HDD gone bad, than you need to contact Acer support
    http://www.acer.com/worldwide/support/

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
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