when can I do if I forgot my password to log on my netbook

Select models, with Microsoft Windows, have the ability to have the Operating System reinstalled from a hidden partition built into the computer.

Note: During the process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend making a backup of all personal data before starting the recovery process.

To start the system recovery:

1. Restart the computer.
2. When the Acer logo appears on the screen, press the left Alt, and the F10 keys.
3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
4. After the Acer eRecovery Management application has loaded, select your restore type.
5. Read the notice, and then click Next when you are ready.
6. Click Next to begin the restore process. The restore can take anywhere fom 10 minutes up to an hour.
7. Once the restore is complete your computer will reboot. Upon rebooting it will load Windows and start installing your drivers and software. Your computer will reboot several times during this process. After everything is complete your computer will be like it was when you first purchased it.