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Acer Nitro 5 AN515-51 Black Screen Problem

Kaister93Kaister93 Member Posts: 2 New User
So I had this Acer Nitro for a few months now, and I've gotten the black screen 2 times. I've used the battery reset pinhole both times and it worked just normally. Now I have gotten it again, but the battery reset pinhole is not working. I've tried it over and over but it still gives me a black screen. What should I do to fix this?

FAQ & Answers

  • Hi! Have you checked if the image appears on an external monitor? Hi! Have you checked if the image appears on an external monitor? Do the power LEDs light up? Which are?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
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  • Kaister93Kaister93 Member Posts: 2 New User
    Yes, using an external monitor it shows up. The power LEDs and keyboard lights up.
  • Let me see if I understood! When you connect an external monitor, you get access to windows, correct? Does the bios image also appear on the external monitor?
    Have you tried disabling fast start up in the power options to see if the black screen problem on the noteboo monitor?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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