Acer A717-72G Elan fingerprint sensor

CraigHB
CraigHB Member Posts: 20 Troubleshooter
edited March 22 in 2018 Archives
Got a new A717-72G a couple months ago, loving it, great product.  I have one little issue.  Running on a clean install I'm getting a warning in the event log about wudfdr failing to load the Elan fingerprint sensor driver.  The sensor seems to work fine, but if I can resolve the error that would be good.  Like to see a minimal number of errors and warnings in the logs.  Anyone seen this or know if there's any resolution. 

Thanks,

   - Craig

Comments

  • CraigHB
    CraigHB Member Posts: 20 Troubleshooter
    Here's the exact error; The driver \Driver\WUDFRd failed to load for the device USB\VID_04F3&PID_0C03\5&eca343a&0&8.