Touchscreen not allowing signature after os70 update

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Kjking
Kjking Member Posts: 1 New User
edited November 2023 in 2018 Archives
my acer R11 will not allow me to sign documents on google chrome after it updated to chrome os70.  When the version was os69 I did not have this problem.  Now when trying to sign it does not read the signature box and simply moves the screen around.  Other than reverting back to version 69 what can I do?  

Answers

  • thamahes2018
    thamahes2018 Member Posts: 174 Skilled Fixer WiFi Icon
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    Hi Kjking, Please follow this steps:
    Turn off the computer and do hard reset with refresh key and power button for 30-40 seconds but local data which save in the computer will be erase.
    If this issue didn't resolve the problem than do power wash but all the data will be erase.  update the Chrome os once again  and check whether it allow to do signature.