Not boosting performance when plugged in Helios 300

iSakIshFire
iSakIshFire Member Posts: 7

Tinkerer

edited November 2023 in 2020 Archives
So usually when I play Fortnite, I get about 150-200 fps on my Acer Helios 300 when plugged in, but now it's at 80 and it drops sometimes, I just realized why and its because when I plug it in it doesn't increase performance. I know why because when I unplug and plug it in the fps are the same, and the charger works, I hear the plugin noise. Are there any solutions?

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Is your battery fully charged when on a/c it is advisable to start gaming with the battery fully charged or thew charger will be using power to charge the battery and also at the same time for the game you are playing it wont have enough juice for both because the battery instead of helping to boost power if needed it's getting charged doesn't mean that this is what is happening this is just what could happen


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • iSakIshFire
    iSakIshFire Member Posts: 7

    Tinkerer

    xapim said:
    Is your battery fully charged when on a/c it is advisable to start gaming with the battery fully charged or thew charger will be using power to charge the battery and also at the same time for the game you are playing it wont have enough juice for both because the battery instead of helping to boost power if needed it's getting charged doesn't mean that this is what is happening this is just what could happen
    My laptop is at 100% and I don't understand what's going on, it's charging atm and when I try to reset my pc it doesn't.
  • ACustomer1234
    ACustomer1234 Member Posts: 33 Troubleshooter
    Check your Windows power plan and make sure CPU and GPU are set to 100% maximum.
  • iSakIshFire
    iSakIshFire Member Posts: 7

    Tinkerer

    Check your Windows power plan and make sure CPU and GPU are set to 100% maximum.
    I don't know how to do my Gpu but I set my cpu to 100, my fps is still low.

  • iSakIshFire
    iSakIshFire Member Posts: 7

    Tinkerer

    edited December 2018
    It doesn't work.

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited December 2018
    xapim said:
    Is your battery fully charged when on a/c it is advisable to start gaming with the battery fully charged or thew charger will be using power to charge the battery and also at the same time for the game you are playing it wont have enough juice for both because the battery instead of helping to boost power if needed it's getting charged doesn't mean that this is what is happening this is just what could happen
    My laptop is at 100% and I don't understand what's going on, it's charging atm and when I try to reset my pc it doesn't.
    Did u by any chance updated to the latest nvidia driver if so there is you issue downgrade to a previous version if that is the case also bare in mind that fortnite it's a really crappy bad optimized game due to his really poor optimization by devs they didn't care so much to get it optimized so everyone has serious issues with it and pubg it's the same  its one of those games i will never waste any of my time with it unless they fix it properly in future


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    Check your Windows power plan and make sure CPU and GPU are set to 100% maximum.
    This will only kill them faster. Windows can scale up n down as needed.
    -----
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
  • iSakIshFire
    iSakIshFire Member Posts: 7

    Tinkerer

    edited December 2018
    Even though these methods didn't work (not in a bad way) I found an alternative but thanks for the help!

  • avencio
    avencio Member Posts: 1 New User
    I'm having the same issue! Whenever I plug it the clock speed decreases! Wt* is this!!?
    @iSakIshFire  Would you tell how did you fix it?
  • iSakIshFire
    iSakIshFire Member Posts: 7

    Tinkerer

    avencio said:
    I'm having the same issue! Whenever I plug it the clock speed decreases! Wt* is this!!?
    @iSakIshFire  Would you tell how did you fix it?
    Ok this was about a year ago so sorry if it doesn’t help but last thing I remember was that I had a setting that would prevent your fan speed increase to prevent noise. Sorry I forgot but try to look for a setting for geforce that basically makes your fan quiet, (making your fps drop)
  • iSakIshFire
    iSakIshFire Member Posts: 7

    Tinkerer

    avencio said:
    I'm having the same issue! Whenever I plug it the clock speed decreases! Wt* is this!!?
    @iSakIshFire  Would you tell how did you fix it?
    Ok this was about a year ago so sorry if it doesn’t help but last thing I remember was that I had a setting that would prevent your fan speed increase to prevent noise. Sorry I forgot but try to look for a setting for geforce that basically makes your fan quiet, (making your fps drop)
    Just viewed, go to GeForce experience, settings, games, then disable whisper mode, and also put the slider to the right side, changing 30 to 60 fps