About Battery pin hole question

soapman88
soapman88 Member Posts: 22 Troubleshooter
edited October 2023 in Nitro Gaming
Hello, I was talking to customer support and to fix my issue they suggested I poke the battery pin hole on the bottom of my laptop for 15 secs with a paper clip or needle. I did that but as I poked at first I didn't feel a click from a button so I pushed a little harder and felt it "go in " is that correct? It ended up fixing the problem I believe... I just wanna make sure I didn't poke a hole in my battery.  Sorry if this is a silly question.
[Edited the thread to add issue detail]

Answers

  • soapman88
    soapman88 Member Posts: 22 Troubleshooter
    Ok, I didn't feel like I was pressing a button. How deep is it? Does it feel like a button click? 
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    edited January 2018
    Yes, there is button inside and you should feel a click. It might not be located right under the pinhole, so you can move around the paperclip until you find it.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • soapman88
    soapman88 Member Posts: 22 Troubleshooter
    Oh weird... OK. Well not sure what I did, hopefully not poking a hole in the battery. But the machine works fine. 
  • Zezo_Noaman
    Zezo_Noaman Member Posts: 9

    Tinkerer
    ven98 said:
    Yes, there is button inside and you should feel a click. It might not be located right under the pinhole, so you can move around the paperclip until you find it.      I have acer nitro 5 i58300h and 1050ti and it overheats too much 

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Zezo_Noaman said:
    ven98 said:
    Yes, there is button inside and you should feel a click. It might not be located right under the pinhole, so you can move around the paperclip until you find it.      I have acer nitro 5 i58300h and 1050ti and it overheats too much 

    Is the CPU or GPU that is overheating?..And by overheating do you mean the chassis gets hot?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Nainas
    Nainas Member Posts: 1 New User

    My laptop is not charging... I tried for reset using pin but I can't heard a click

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