Issues with Keyboatd

Vita
Vita Member Posts: 2 New User
My Acer Notebook is new. When typing on the keyboard, my curser jumps, highlights, etc, all over my page. I can't type out a complete sentence without this happening. What is most frustrating is when large portions of texts gets highlighted then deleted. I cannot get through to Acers Support Team! Please help, I am a full time student and $$ is tight. I never had this happen w/Dell or HP Products

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    If your machine is new then it should be in warranty. Uppercase with touchpad is replaced in many occasions for this problem. Send them an email to arrange a warranty repair.

     

    Regards,

    Freeza

  • Raffi
    Raffi Member Posts: 59 Troubleshooter

    This is a hardware issue.

     

    contact Acer support and send the unit for repair. 1-800-816-2237

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