Acer Predator Helios 500 freeze and crash random...

PampaSenor
PampaSenor Member Posts: 2 New User
edited November 2023 in 2018 Archives
Hi guys, this problem persist when im playing (and yes, even i put the settings low or high) or work with some software ( unreal engine 4, zbrush etc...) the laptop freeze five second and boom his restart normaly. I don't know what's wrong with this super laptop ! I check the temp and is still good but the consomation of cpu is really bad, when im on the desk (with no appliction or other open), cpu usage ~20% !! And my Predator Sense can get 28go ram !!! Wait WATT ?! I don't know what happened ! :anguished: so what the solution for solve this problem ?! Help ( sometimes he can go to 92degrees and more but i see the temp and his freeze and crashing even under 80, when nothing is open on the desk the temp is ~48 )

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi @PampaSenor

    I recommend you to try updating the Graphics card & audio card driver to its latest version. That should really do the trick. Please share experience after updating the driver. 
     :) If you think I've answered your question, please hit the Accept Answer:)

  • PampaSenor
    PampaSenor Member Posts: 2 New User
    Hey sorry for the time, so i tried to install the news drivers but nothing happened :/ do you have other fix ?