Memory Upgrade Guide for PH517-61-R0GX

chaoticbob
chaoticbob Member Posts: 8

Tinkerer

edited November 2023 in 2019 Archives
I went through the trouble of upgrading my PH517-61-R0GX to 64GB (4x 16GB). I wouldn't necessarily recommend this if you don't have a lot of time. 

I had to figure things out as I went a long since I couldn't find a guide on line for disassembly beyond just taking off the back panels. But I was wondering, is there an official/unofficial memory upgrade guide somewhere?

Best Answers

  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    edited November 2018 Answer ✓
    Hi chaoticbob,
                     Here are few pics to help you change the memory module or remove the module.
     Here is few pictures for changing the memory module.




    Secondary DIMM removal.






    Please let me know if this answered your question.

    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!
  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    Answer ✓
    Hi Chaoticbob,
    Please make sure that you remove fan before following these steps.


    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!

Answers

  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    edited November 2018 Answer ✓
    Hi chaoticbob,
                     Here are few pics to help you change the memory module or remove the module.
     Here is few pictures for changing the memory module.




    Secondary DIMM removal.






    Please let me know if this answered your question.

    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!
  • chaoticbob
    chaoticbob Member Posts: 8

    Tinkerer

    Thanks, this would have been really useful :)

    Is there also a guide on how to remove the heat sinks, etc to get to the motherboard?
  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    Answer ✓
    Hi Chaoticbob,
    Please make sure that you remove fan before following these steps.


    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!
  • chaoticbob
    chaoticbob Member Posts: 8

    Tinkerer

    Thanks! This will be a great guide should I need to do this again!
  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    Hi Chaoticbob,
     Thanks for your response. Glad this answered your questions.

    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!
  • Akamateau
    Akamateau Member Posts: 1 New User
    Kamalika said:
    Hi Chaoticbob,
    Please make sure that you remove fan before following these steps.

    Good day;
    Can the motherboard be removed from the back to get at the other two sodimm slots?  How do I get this manual?  ACER is not very cooperative regarding information.  I have the PH517-61 but only 16gb ram.  I need 64gb.  Furthermore will Mushkin DDR4 2666 mhz sodimm work better or do I need 2400mhz?
  • Khelgar
    Khelgar Member Posts: 44 Devotee WiFi Icon
    As far as i know it should work at 2400mhz. Must be some sort of bios limit.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2019
    Akamateau you cant get any of these manuals this is the service manual its not available for any users only Acer staff/service centers and ACE members for troubleshooting


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2019
    @Khelgar the service guide states that it only supports 2400mhz (the the system specs) i suspect its probably because of the ryzen cpu but then also states that these are all the supported and tested modules and some are 2666 so im not sure unless someone tests it properly as the intel variant supports 2666 as far as im aware





    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/