an515-42 laptops screen goes black suddenly.

ballakkur
ballakkur Member Posts: 6 New User
edited November 2023 in 2018 Archives
hi there,My new acer an515-42 laptop's screen goes black randomly.I know it did'nt shut down(or hibernate due to low battery) because the indicator on the right is still blue.This happened 4 times now.I bought this laptop 2 months ago.When the screen goes black no button responds.I had to hold down the power button for 5 seconds to force stop it.Once I turn it back on it works fine.
Please help!

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