Waking the W510 tablet from sleep

oldyellowcap
oldyellowcap Member Posts: 1 New User

I've recently purchased the Acer w510 and love it. The only issue that I am having with the device is that when the tablet goes into sleep mode it is very difficult to wake it. I end up having to do a hard reboot to get the device to start. So far I've tried a few different methods such as tapping the power button, presssing with windows key on the bottom center of the screen, and also swiping across and top to bottom on the screen. Is there something that I am not doing correctly?

 

Thank you in advance for any help that you can offer.

 

Kind Regards,

Answers

  • year2012
    year2012 Member Posts: 5 New User

    I had the same problem. If you can take the risk, try the new BIOS (post date 1/8/2013) on Acer's support website. It fixed this issue for me. I have to do a full factory restore after the BIOS flashing. That's the risk.

  • VerSeg
    VerSeg Member Posts: 4 New User

    Nothing helps, even te latest updates, reset or whatever.

    Each time the tablet goes in sleep mode for a long time (night), it blocks on wake up and a reset (power button for 10 seconds) is the only way to restart the tablet.

    Please Acer, give some information on how to solve this well known problem.

This discussion has been closed.