Charger not supplying power...

Ranchy
Ranchy Member Posts: 16

Tinkerer

edited November 2023 in 2018 Archives
Hey Yall, 
Recently my charger has been acting funky, sometimes working sometimes not. Finally it stopped supplying power, I checked this with an electrical tester. Since I use my laptop for work, I bought a new charger. My old charger was 19.5v, and my new one is 19v, and noticeably smaller in size. I then plug my laptop in to play my daily game of LoL and I experience extremely low fps, around 30-50 compared to my usual 150. Whilst I'm in game, the charger stops charging, therefore drops my fps. However, if I alt-tab and quickly unplug my charger then plug it back in, it works for a few more minutes. I think I've figured out the problem, but I'm avoiding ordering a new charger off amazon. With some research I've found out that the computer is drawing more power then the power supply can provide, which also baffles me because its only a .5v difference. Also, I've looked at my performance in task manager and its normal before I launch a game (2.80ghz) then drops to 0.2-0.7ghz. I think it caps your performance because it missing some power. 

I'm looking for a manual fix to do at home, and not buying a new charger. Please let me know anyway I can fix the problem with the old charger or uncap my devices preformance. Please let me know as I'm desperate to use my laptop

Thanks in advance

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Answer ✓
    See these specifications:

    The g3-572 model with the 1050ti video card uses a power adapter with 135w and 19v! The 1060 model uses the 185w and 19.5v power adapter! Does your model have a 1060 video card? If yes, then the problem really is in the charger that does not provide the power needed!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • What is the exact model of notebook? Example v3-571! Is the notebook configured for high performance power options?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Ranchy
    Ranchy Member Posts: 16

    Tinkerer

    What is the exact model of notebook? Example v3-571! Is the notebook configured for high performance power options?

    Yes, I always run my laptop on ultimate performance. Its a Acer Predator Helios 300, G3-572
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Answer ✓
    See these specifications:

    The g3-572 model with the 1050ti video card uses a power adapter with 135w and 19v! The 1060 model uses the 185w and 19.5v power adapter! Does your model have a 1060 video card? If yes, then the problem really is in the charger that does not provide the power needed!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)