I want to reset my windows 10 home local password. I forgot the password and only have one account

Shembles
Shembles Member Posts: 8

Tinkerer

edited August 2023 in 2018 Archives
I tried factory reset but a problem occurred when I was removing everything. PC can't reset and no changes were made. Please help someone.

Best Answer

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Answer ✓

    Try these it might help you. Try to go to bios by pressing f2. it will take you to a utility page. then press f9 and press yes. then press f10 and press yes. 

    Try to create a bootable USB drive and boot the device.
    For windows 10, You can download the iso file of your edition from microsoft and use Rufus to create a bootable USB drive and install the OS, Windows will install most of the drivers, if you need any drivers, you can download them from Acer support site.
    https://www.microsoft.com/en-gb/software-download/windows10
    https://rufus.akeo.ie/

    Reloading Windows with the Media Creation Tool:

    Press and hold the Power button for five seconds to turn off your computer. Plug in the USB Drive that contains the Media Creation Tool files.

    Power on the system and begin tapping the F2 Key to enter the BIOS. In the BIOS, use the arrow keys to navigate to the Main menu item at the top.

    Use the down arrow to highlight F12 Boot Menu and press Enter. Highlight Enabled and press Enter.

    Press the F10 key and press Enter to save the changes and exit. The system will reboot immediately.

    As soon as the system begins rebooting, press the F12 key repeatedly to enter the Boot Manager.

    Select the USB HDD and press Enter. The Windows Setup environment will launch. Select your Language, Time and Keyboard, then click Next.

    Click Install Now. Accept the license terms and click Next.

    You will be prompted with choices and follow the onscreen instructions. Using recovery option will erase all personal data.


    Accept if its Helpful.   B)

Answers

  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    When was the last time you were able to log in? Jack E/NJ

    Jack E/NJ

  • Shembles
    Shembles Member Posts: 8

    Tinkerer

    I last logged in last night. I use a picture password to login. Now seemingly I forgot the password. After restarting for updates, PC keeps on restarting
  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    How long have you been using the picture password before it stopped working? Jack E/NJ

    Jack E/NJ

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Shembles said:
    I tried factory reset but a problem occurred when I was removing everything. PC can't reset and no changes were made. Please help someone.
    Hi @Shembles,

    Dont worry, if the internal reset is not working then we can do a reset with media creation tool. Also hope you know that when you do a reset everything on the unit will be lost. Try the steps below.  

    Try to create a bootable USB drive and boot the device.
    For windows 10, You can download the iso file of your edition from microsoft and use Rufus to create a bootable USB drive and install the OS, Windows will install most of the drivers, if you need any drivers, you can download them from Acer support site.
    https://www.microsoft.com/en-gb/software-download/windows10
    https://rufus.akeo.ie/

    Reloading Windows with the Media Creation Tool:

    Press and hold the Power button for five seconds to turn off your computer. Plug in the USB Drive that contains the Media Creation Tool files.

    Power on the system and begin tapping the F2 Key to enter the BIOS. In the BIOS, use the arrow keys to navigate to the Main menu item at the top.

    Use the down arrow to highlight F12 Boot Menu and press Enter. Highlight Enabled and press Enter.

    Press the F10 key and press Enter to save the changes and exit. The system will reboot immediately.

    As soon as the system begins rebooting, press the F12 key repeatedly to enter the Boot Manager.

    Select the USB HDD and press Enter. The Windows Setup environment will launch. Select your Language, Time and Keyboard, then click Next.

    Click Install Now. Accept the license terms and click Next.

    You will be prompted with choices and follow the onscreen instructions. Using recovery option will erase all personal data.

    Accept if its Helpful.   B)
  • Shembles
    Shembles Member Posts: 8

    Tinkerer

    Picture password is working, but I can't get to it because the PC keeps rebooting before login screen appears. I forgot the text password for safe mode booting. It needs the text password to boot from command prompt also
  • Shembles
    Shembles Member Posts: 8

    Tinkerer

    Also I have been using the PC close to 3 months
  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    OK. Turn off the machine. Then turn it back on and immediately press and hold the ALT key while tapping the F10. A recovery screen should appear. Follow directions in the video below to re-set the machine to factory fresh state. If it fails, try the  ALT+F10 reset one more time. Jack E/NJ

    https://www.youtube.com/watch?v=cpzLJRAZldA

    Jack E/NJ

  • Shembles
    Shembles Member Posts: 8

    Tinkerer

    I did this for several times and it still gets me to the second problem. No changes were made. Check below:

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Answer ✓

    Try these it might help you. Try to go to bios by pressing f2. it will take you to a utility page. then press f9 and press yes. then press f10 and press yes. 

    Try to create a bootable USB drive and boot the device.
    For windows 10, You can download the iso file of your edition from microsoft and use Rufus to create a bootable USB drive and install the OS, Windows will install most of the drivers, if you need any drivers, you can download them from Acer support site.
    https://www.microsoft.com/en-gb/software-download/windows10
    https://rufus.akeo.ie/

    Reloading Windows with the Media Creation Tool:

    Press and hold the Power button for five seconds to turn off your computer. Plug in the USB Drive that contains the Media Creation Tool files.

    Power on the system and begin tapping the F2 Key to enter the BIOS. In the BIOS, use the arrow keys to navigate to the Main menu item at the top.

    Use the down arrow to highlight F12 Boot Menu and press Enter. Highlight Enabled and press Enter.

    Press the F10 key and press Enter to save the changes and exit. The system will reboot immediately.

    As soon as the system begins rebooting, press the F12 key repeatedly to enter the Boot Manager.

    Select the USB HDD and press Enter. The Windows Setup environment will launch. Select your Language, Time and Keyboard, then click Next.

    Click Install Now. Accept the license terms and click Next.

    You will be prompted with choices and follow the onscreen instructions. Using recovery option will erase all personal data.


    Accept if its Helpful.   B)
  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    OK. Shut the machine off again. Turn it back on and immediately start tapping the F2 key to enter the BIOS menu. Go to the SECURITY tab and set a supervisor password. Don't forget it. F10 to save settings and exit. Then turn the machine off again. Then turn it back on to re-enter the BIOS menu using the supervisor passwork. Then go to the BOOT tab and disable secure boot. F10 to save settings and exit again. Then turn the machine off. Turn it back on and try the ALT+F10 boot reset again. Jack E/NJ

    Jack E/NJ

  • Shembles
    Shembles Member Posts: 8

    Tinkerer

    Thanks so much guys @JackE and @christy1 . I eventually created a bootable USB drive and that helped me a lot. Much appreciated guys.