why is does laptop beeps & screen powers off even if AV is playing

AniketWaykole
AniketWaykole Member Posts: 9

Tinkerer

edited November 2023 in 2018 Archives
I have acer nitro i7 model with optane memory which i bought from amazon just few weeks ago. It gives weird beep noises sometimes and when i tried to find out when it is happening then i found out that most of the times it is happening when connecting power cord and then if i start a game while power is on then it starts beeping again and battery charging stops. so what problem is it? i am trying to find solution online but couldn't find one but found out lot of people with acer laptops are having same beeping problem

Answers

  • thamahes2018
    thamahes2018 Member Posts: 174 Skilled Fixer WiFi Icon
    Hi AniketWaykole, Did you try connecting the charger in different wall outlet? 
  • thamahes2018
    thamahes2018 Member Posts: 174 Skilled Fixer WiFi Icon
    Hi AniketWaykole, Please follow the this troubleshoot issue:
    1: Turn off the computer and than keep tapping f2 as soon as you hit the power button, than you willn access the BIOS screen were you have to do F9 and than hit enter key and F10 and enter key. See if thsie steps resolve the issue.
  • AniketWaykole
    AniketWaykole Member Posts: 9

    Tinkerer

    Yes i have tried different outlets but still the problem persist. Acer has some aggressive safety mechanism. Like my game literally shut donw by laptop even though battery was at 30% and that too when power was connected but laptop wasn't charging. Plus i read acer has done some settings in bios because my laptop never charges to full 100% it automatically stops around 85% to 90%. Usually in this kind of laptops it is advised to do heavy stuff like gaming or rendering with power on but this laptop charges on its own it will trigger charging at any percentage there is no exact %.
    i am reading lot of battery related to problems with acer online and they seems to have a lot. i saw one thread where the guy mentions a problem and that same thing is happening with mine too. I am trying to keep it on power while playing games so as to reduce the load on battery but laptop is disconnecting and connecting power again and again and finally gives up. https://www.cnet.com/forums/discussions/laptop-wont-charge-while-playing-games-tried-several-fixes/

  • AniketWaykole
    AniketWaykole Member Posts: 9

    Tinkerer

    when i tried to force charge it by removing power cable and inserting it again then the game started lagging terribly. All this time temperatures are around 50 to 70 degree for cpu and around 40 to 50 degree for gpu still so much throttling
  • MaxGamer
    MaxGamer Member Posts: 110 Skilled Fixer WiFi Icon
    edited November 2018
    Hi @AniketWaykole
    After reading your issue, it seems that its a hardware issue more likely. I would recommend you to contact your local service center and have them take a look at this issue. A new laptop shouldn't be showing these kind of issues. It can be a issue with the battery controller or maybe a faulty power adaptor too, but that can only be investigated by Acer.  
    Beep sound is the charging sound, and random charging and disconnection is not a good sign too.
    Acer Support:- http://www.acer.com/worldwide/support/
    Don't forget to accept my answer if I was able to help you out!
    Just a tech enthusiast who tries to help other people : )

    Acer Nitro AN515-52-593F ||Intel Core i5-8300H upto 4.00 GHz/GTX1050/8GB 2666 MHz DDR4 RAM/1TB 7200RPM HGST HDD+16B Intel Optane Memory||

    Acer Support: https://support.acer.com/
  • AniketWaykole
    AniketWaykole Member Posts: 9

    Tinkerer

    hi @MaxGamer yes i had contacted them. they sent me an excel file where i have to write all my info and problem so i will do that. But thanks anyway for the advice. Thanks to both @MaxGamer & @thamahes2018 for replying really appreciate it.
  • jgkwiatek
    jgkwiatek Member Posts: 13

    Tinkerer

    Make sure that you PUSH the power adapter plug ALL the way into the socket on the laptop.