Aspire E5-475G Cant install drivers

Ruzzel
Ruzzel Member Posts: 4 New User
edited August 2023 in 2018 Archives
need help i got an Aspire E5-475G that my brother uses. he downgraded the windows from win10 to win7 and there are drivers thats not installed like Ethernet, usb. so he decided to turn it back to win10 and in the installation a problem occur "A media driver your computer needs is missing. This could be a DVD, USB, or Hard disk driver". we are using a CD installer because the laptop cant read the USB.

Answers

  • Ruzzel
    Ruzzel Member Posts: 4 New User
    and he even tried installing drivers while on win7 but cannot install important driver such as Ethernet and usb. i even tried it my self but it always failed the installation and i have been wasting 4 cd for burning installers so that the laptop can read.
  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    Use this link to factory reset to Windows 10, even if you are presently on Windows 10. 
    Let us know the driver error messages you get & we will tackle them one by one.  Installation of Ethernet or USB drivers should not require burning to media.
  • Ruzzel
    Ruzzel Member Posts: 4 New User
    i cant use the factory reset anymore because my brother installed an windows 7. and when im reinstalling windows 10 using the cd installer the "A media driver your computer needs is missing. This could be a DVD, USB, or Hard disk driver" is poping out.
  • Ruzzel
    Ruzzel Member Posts: 4 New User
    Hi i found an driver that works https://drp.su/en/laptops/acer/aspire-e5-475g?os=windows-7-x64 just sharing and thank you for replying :D