Acer v3-572 Stuck in repair loop/ Select Troubleshoot nothing happens

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Jiraffe1974
Jiraffe1974 Member Posts: 3 New User
edited March 20 in 2018 Archives
Hi,
My Acer v3-572, windows 8.1 has been stuck in the repair and recovery loop for a few days. It stays on the Acer logo and first does "diagnosing your PC". Then gets to the advanced options. One of the options is "Troubleshoot" ( refresh, reset or advanced tools). I then highlight troubleshoot and nothing happens. I tried many times. I read all the other questions and answers and couldn't find a solution. If anyone can help please. Thank you!

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  • Jiraffe1974
    Jiraffe1974 Member Posts: 3 New User
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    These are the screens I get :(
  • Jiraffe1974
    Jiraffe1974 Member Posts: 3 New User
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    Hi,
    Can someone please help me?. I can't try any of the fixes. When I get to the triubtrouble screen it won't let me see either it. What can I do??
    Thanks!

    Fix 1. Refresh or Reset PC
    Fix 2. Disable early launch anti-malware protection
    Fix 3. Delete the problematic file

    I