Issues with blurry text on Nitro 5 AN515-51-705Q

DeathRiderCS6
DeathRiderCS6 Member Posts: 1 New User
edited December 2023 in 2020 Archives
Hi there

So I purchased this laptop a few days ago and since buying it I've noticed something very strange. Some of the text in certain menus are blurry and there is no reason why that is. 
I have tried reducing the scale to 100% (Default 125%) and it still looks blurry. The weird thing is it's only the text inside the menus that is blurry, the titles at the top are completely fine. Anybody know what could be causing it and how to fix it? 


Best Answer

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,593 Trailblazer
    Answer ✓
    Hi,
    Have you tried reinstalling the Display driver? If not, go to Device manager, highlight and right click the Display adapter, go to driver tab and uninstall it, reboot and let Windows install the driver.
  • NitroALW
    NitroALW Member Posts: 4 New User
    Did the reinstallation solve the problem? I have the exact the same problem.
  • Nima_96
    Nima_96 Member Posts: 2 New User
    I have the exact same problem on my brand new laptop... I asked them for a change but the new laptop is having the same issue, please please help :'(... I'm using the latest win 10 version and all the drivers and bios are up to date...
  • brummyfan2
    brummyfan2 ACE Posts: 28,593 Trailblazer
    edited October 2018
    Nima_96 said:
    I have the exact same problem on my brand new laptop... I asked them for a change but the new laptop is having the same issue, please please help :'(... I'm using the latest win 10 version and all the drivers and bios are up to date...
    Hi,
    Try the suggestion in my previous post and check whether it helps, please post the exact model of your laptop, Display adapter driver version as well.
  • Nima_96
    Nima_96 Member Posts: 2 New User
    Nima_96 said:
    I have the exact same problem on my brand new laptop... I asked them for a change but the new laptop is having the same issue, please please help :'(... I'm using the latest win 10 version and all the drivers and bios are up to date...
    Hi,
    Try the suggestion in my previous post and check whether it helps, please post the exact model of your laptop, Display adapter driver version as well.
    Hi friend, unfortunately re installation display driver didn't help... the model is Nitro AN515-51-79DL and the display driver version for the intel HD graphics 630 is  22.20.16.4749 and for the Geforce is 24.21.13.9764
  • brummyfan2
    brummyfan2 ACE Posts: 28,593 Trailblazer
    Nima_96 said:
    Nima_96 said:
    I have the exact same problem on my brand new laptop... I asked them for a change but the new laptop is having the same issue, please please help :'(... I'm using the latest win 10 version and all the drivers and bios are up to date...
    Hi,
    Try the suggestion in my previous post and check whether it helps, please post the exact model of your laptop, Display adapter driver version as well.
    Hi friend, unfortunately re installation display driver didn't help... the model is Nitro AN515-51-79DL and the display driver version for the intel HD graphics 630 is  22.20.16.4749 and for the Geforce is 24.21.13.9764
    Hi,
    I would suggest you to try the original drivers for both but try one by one, first download Intel driver version 21.20.16.4639 from acer support site, go to Device manager and uninstall the current driver, then install the driver 4639, check the system for any improvements, if that doesn't fix the problem, do the same for NVIDIA driver as well.
    https://www.acer.com/ac/en/GB/content/support-product/7312?b=1
  • MaxGamer
    MaxGamer Member Posts: 110 Skilled Fixer WiFi Icon
    Hi @MaxGamer
    Thanks for posting the solution :)
    Just sharing my knowledge :)
    Don't forget to accept my answer if I was able to help you out!
    Just a tech enthusiast who tries to help other people : )

    Acer Nitro AN515-52-593F ||Intel Core i5-8300H upto 4.00 GHz/GTX1050/8GB 2666 MHz DDR4 RAM/1TB 7200RPM HGST HDD+16B Intel Optane Memory||

    Acer Support: https://support.acer.com/
  • HernandoNJ
    HernandoNJ Member Posts: 4 New User
    After some months with the issue, and trying so many things, I think I got the solution.
    I could see the blurry text while installing ccleaner. It was really uncomfortable and blurry while doing it.
    Steps:
    Right click on desktop
    Display settings
    Scale and layout, change the size of text to 100%. It will ask to sign out. Do it.
    Later, do the same process, but change it to the desired size (for example, 120%). Again, sign out.

    The text will remain clear while you don't restart or turn off the pc. In that case, the settings will be erased.
    After doing this process, while seeing the ccleaner installation text, it was pretty clear.

    I wrote about this issue in microsoft community, and it would be good if acer support takes it in count to solve it as soon as possible. It seems to be a windows issue, not a device one.