Reovery Drive From Acer Care Center

Reinfog
Reinfog Member Posts: 5

Tinkerer

edited November 2023 in 2018 Archives
So I was planning to create a recovery drive through acer care center. If I use this drive to install windows, will the OEM apps still be included? (E.g. PredatorSense, acer quick access, acer care center, etc...)

Best Answer

  • Jack22
    Jack22 ACE Posts: 4,174 Pathfinder
    Answer ✓
    @Reinfog
    You can use Acer Care Center to restore your computer to factory settings. This process will erase all data on the your system. It will install the factory shipped OS, all device drivers and Acer software shipped with your computer.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
«1

Answers

  • Jack22
    Jack22 ACE Posts: 4,174 Pathfinder
    Answer ✓
    @Reinfog
    You can use Acer Care Center to restore your computer to factory settings. This process will erase all data on the your system. It will install the factory shipped OS, all device drivers and Acer software shipped with your computer.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • Reinfog
    Reinfog Member Posts: 5

    Tinkerer

    Jack22 said:
    @Reinfog
    You can use Acer Care Center to restore your computer to factory settings. This process will erase all data on the your system. It will install the factory shipped OS, all device drivers and Acer software shipped with your computer.

    Click on 'Yes' if the comment answers your question!
    Hi Jack22,

    If i use this to default to factory settings, that does not affect my bios version right?
  • Jack22
    Jack22 ACE Posts: 4,174 Pathfinder
    @Reinfog
    Yes, its not going to affect the BIOS version
    Click on 'Yes' if the comment answers your question!
  • It is recommended that you do a backup of the operating system using the acer care center!
    However, there is another way for you to restore the notebook to factory defaults! To do this, just press alt + f10 when turning on the notebook as this video: https://www.youtube.com/watch?v=IFuWwuc2oH4&t=2s
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • SjMO
    SjMO Member Posts: 13

    Tinkerer

    Can you download on USB to then use as a reboot?  My Aspire TC-780 crashed after new W10 update and all the steps Windows and online solvers suggest do not work.  I need a file to start a factory reset.  Help!
  • However you can try restoring the computer by pressing alt + f10! But I do not have it if it works on desktop!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • SjMO
    SjMO Member Posts: 13

    Tinkerer


    SjMO said:
    Can you download on USB to then use as a reboot?  My Aspire TC-780 crashed after new W10 update and all the steps Windows and online solvers suggest do not work.  I need a file to start a factory reset.  Help!

    However you can try restoring the computer by pressing alt + f10! But I do not have it if it works on desktop!
    Did more than I could do before; but not going all way to restoring.   Tried 'System Restore' tells me to restart and select OS; that's not possible; and 'Startup Repair' 'couldn't repair' and go to 'Advanced Options' or shut down
  • SjMO
    SjMO Member Posts: 13

    Tinkerer

    SjMO said:

    SjMO said:
    Can you download on USB to then use as a reboot?  My Aspire TC-780 crashed after new W10 update and all the steps Windows and online solvers suggest do not work.  I need a file to start a factory reset.  Help!

    However you can try restoring the computer by pressing alt + f10! But I do not have it if it works on desktop!
    Did more than I could do before; but not going all way to restoring.   Tried 'System Restore' tells me to restart and select OS; that's not possible; and 'Startup Repair' 'couldn't repair' and go to 'Advanced Options' or shut down
    Recovery option is Thumb Drive.  I tried a Microsoft reboot with thumb drive; according to the CSR that indicated the thumb drive could not be read.   STB....
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    edited September 2018
    Right! You should convert the pendrive to gpt like this:

    Then create a recovery unit with the ace care center!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • SjMO
    SjMO Member Posts: 13

    Tinkerer

    Right! You should convert to gpt like this:

    Then create a recovery unit with the ace care center!
    a.  i can't get to this screen &
    b.  this is in spanish; not a spanish speaking person
    thanks, anyway
  • To enter the power shell as an administrator, right-click the start menu:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • SjMO
    SjMO Member Posts: 13

    Tinkerer

    To enter the power shell as an administrator, right-click the start menu:

    But I can't even get to this window.
  • When you press alt + f10 when turning on the computer, does a blue screen appear? Can you tap a photo of that screen?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • SjMO
    SjMO Member Posts: 13

    Tinkerer

    When you press alt + f10 when turning on the computer, does a blue screen appear? Can you tap a photo of that screen?


  • To restore the system, just click on troubleshoot and then select the option to keep the files!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • SjMO
    SjMO Member Posts: 13

    Tinkerer

    I have tried everything that has been suggested...TwiCE or more... this didn't work either. I'm trying again.  
  • SjMO
    SjMO Member Posts: 13

    Tinkerer

    SjMO said:
    I have tried everything that has been suggested...TwiCE or more... this didn't work either. I'm trying again.  
    An hour & 1/2 later... came on 1x and uploading windows to about 5%, then off & on black screen a couple times; still showing on but nothing on the screen.
  • Do you remember the file name of the update so I can see if there is any solution to this problem?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • SjMO
    SjMO Member Posts: 13

    Tinkerer

    3 hours
    SjMO said:
    SjMO said:
    I have tried everything that has been suggested...TwiCE or more... this didn't work either. I'm trying again.  
    An hour & 1/2 later... came on 1x and uploading windows to about 5%, then off & on black screen a couple times; still showing on but nothing on the screen.
    3 hours later... on... black screen...cursor moves around... nothing else..no spinning dashes; hasn't been on a blue 'Windows Uploading" screen since between 230-3p
  • SjMO
    SjMO Member Posts: 13

    Tinkerer

    Do you remember the file name of the update so I can see if there is any solution to this problem?
    Not sure...didn't have a look before it crashed... I believe either Windows Update 1803 or 1809 Fall Update