Nvidia Card disabled with error 43

tareq91
tareq91 Member Posts: 4 New User
edited November 2023 in 2018 Archives
I bought Acer helios predator 300 (gtx 1060) from 2 days and suddenly the graphics card stopped working. I tried the following

1. Uninstall the driver using DDU and also using the device manager and then install it again .. didn't work
2. I downloaded different versions from the driver one from Nividia Website and from Acer website and both not working
3. updated the BIOS also didn't work

now the device manager show "Windows has stopped this device because it has reported problems. (Code 43)"

What should I do ??????????????????????


Answers

  • Try this:
    Press window + r and type msconfig! Then select normal startup and reboot!

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  • tareq91
    tareq91 Member Posts: 4 New User
    I tried it nothing changed
  • So now you uninstall and delete the driver! Then restart your computer and let windows download the driver automatically! If it still does not work, try downloading a more current driver at nvidia.com!
    Can you hit a photo of the device manager?

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    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • sri369
    sri369 ACE Posts: 2,855 Pathfinder
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  • tareq91
    tareq91 Member Posts: 4 New User
    I tried many solutions, from uninstaall the device and install again .. also I updated the bios still the same
    how should I know if this hardware issue ?

    these screenshots from device manager




  • tareq91
    tareq91 Member Posts: 4 New User
    Something else becomes weird which is the screen that was connected to the laptop didn't connect anymore .. in display settings it doesn't show any other screen. I'm not sure if that is related but all happen at the same time
  • Error 43 can also indicate a hardware failure in which case you should send it to Acer for warranty repair (motherboard replacement).
    - Hotel Hero
  • I would now try to use the recovery partition to rule out the possibility of being a hardware problem! When you turn on the notebook, press the alt + f10 keys to restore the system to factory defaults!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)