Data usage in windows 10 does not work

9Gagger
9Gagger Member Posts: 37 Enthusiast WiFi Icon
edited August 2023 in 2018 Archives
The data usage in my windows 10 is no longer reading the amount of data used. Someone needs to help me to fix this problem. Please!

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    Answer ✓
    you can find it here:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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«1

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    edited September 2018
    Usage is only a monitor. Other than not showing the amount used, what problem is this causing? Jack E/NJ

    https://answers.microsoft.com/en-us/windows/forum/windows_10-networking-winpc/data-usage-meter-not-working/28507b67-b464-45ab-88e5-22d67b04c17f

    Jack E/NJ

  • 9Gagger
    9Gagger Member Posts: 37 Enthusiast WiFi Icon
    JackE said:
    Usage is only a monitor. Other than not showing the amount used, what problem is this causing? Jack E/NJ

    https://answers.microsoft.com/en-us/windows/forum/windows_10-networking-winpc/data-usage-meter-not-working/28507b67-b464-45ab-88e5-22d67b04c17f

     The answer from the forum doesn't help at all. I already know that microsoft's forum sucks so hard. That's the reason I came here; to look for better answers. Can you tell me a better solution please!
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    Answer ✓
    you can find it here:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Sorry. I just want to know if you have a problem with the machine other than what the monitor claims to show? Jack E/NJ

    Jack E/NJ

  • 9Gagger
    9Gagger Member Posts: 37 Enthusiast WiFi Icon
    edited September 2018
    JackE said:
    Sorry. I just want to know if you have a problem with the machine other than what the monitor claims to show? Jack E/NJ
    Nop, I had never seen that before.
  • 9Gagger
    9Gagger Member Posts: 37 Enthusiast WiFi Icon
    you can find it here:

    The problem still occurs, please help me!
  • 9Gagger
    9Gagger Member Posts: 37 Enthusiast WiFi Icon
    JackE said:
    Sorry. I just want to know if you have a problem with the machine other than what the monitor claims to show? Jack E/NJ
    Hey, please respond
  • 9Gagger
    9Gagger Member Posts: 37 Enthusiast WiFi Icon
    Sorry guys, actually the problem hasn't been solved yet. I accidentally pressed the "yes" button.
  • Did you delete the sru folder or the files inside it?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    What is your router model? Jack E/NJ

    Jack E/NJ

  • 9Gagger
    9Gagger Member Posts: 37 Enthusiast WiFi Icon
    Did you delete the sru folder or the files inside it?
    I deleted the files inside it.

  • 9Gagger
    9Gagger Member Posts: 37 Enthusiast WiFi Icon
    JackE said:
    What is your router model? Jack E/NJ
    The problem now is I'm actually using the hotspot from my phone.
  • 9Gagger
    9Gagger Member Posts: 37 Enthusiast WiFi Icon
    JackE said:
    What is your router model? Jack E/NJ
    SSID: Mobile Gamer
    Protocol: 802.11n
    Security type: WPA2-Personal
    Network band: 2.4 GHz
    Network channel: 13
    IPv4 address: 192.168.43.91
    IPv4 DNS servers: 192.168.43.1
    Manufacturer: Qualcomm Atheros Communications Inc.
    Description: Qualcomm Atheros QCA9377 Wireless Network Adapter
    Driver version: 12.0.0.703
    Physical address (MAC): 70-C9-4E-81-07-A1

  • Can you explain the problem better?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    >>>The data usage in my windows 10 is no longer reading the amount of data used. >>>

    I suspect a major Win10update affected the net adapter driver that reports usage to the monitor. Do you recall the approximate date this issue arose? If system protection was enabled, please check for a restore point in Control Panel that has a date stamp around the time the data usage monitor stopped working. Jack E/NJ


    Jack E/NJ

  • 9Gagger
    9Gagger Member Posts: 37 Enthusiast WiFi Icon
    Can you explain the problem better?

  • 9Gagger
    9Gagger Member Posts: 37 Enthusiast WiFi Icon
    Can you explain the problem better?
    As you can see from the screenshots, the reading stays at zero although after surfing the internet.
  • 9Gagger
    9Gagger Member Posts: 37 Enthusiast WiFi Icon
    JackE said:
    >>>The data usage in my windows 10 is no longer reading the amount of data used. >>>

    I suspect a major Win10update affected the net adapter driver that reports usage to the monitor. Do you recall the approximate date this issue arose? If system protection was enabled, please check for a restore point in Control Panel that has a date stamp around the time the data usage monitor stopped working. Jack E/NJ


    I think the problem arose for a week from now (since last week). 
  • 9Gagger
    9Gagger Member Posts: 37 Enthusiast WiFi Icon
    JackE said:
    >>>The data usage in my windows 10 is no longer reading the amount of data used. >>>

    I suspect a major Win10update affected the net adapter driver that reports usage to the monitor. Do you recall the approximate date this issue arose? If system protection was enabled, please check for a restore point in Control Panel that has a date stamp around the time the data usage monitor stopped working. Jack E/NJ


    <If system protection was enabled, please check for a restore point in Control Panel that has a date stamp around the time the data usage monitor stopped working.> 
    Can you teach me that?
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    edited September 2018
    Try this: press windows + r and type services.msc; leave the data usage on automatic and restart the service!

    You can also try to update the wifi network card driver here: https://www.ath-drivers.eu/qualcomm-atheros-download-drivers-nr-351-with-code-3731.html
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)