Why does my ACER E 15 (E5-575G-53VG) shutdown/ crashes down while playing game? Can anyone help me??

yugahang
yugahang Member Posts: 4 New User
edited August 2023 in 2018 Archives
Its been only 8 months since I have been using this Acer E15 laptop (E5-575G-53VG) and I found some defects on it.
Whenever I'm using any applications that uses Nvidia Graphics driver it crashes down showing blue screen. It has 8 gb ram and 2 gb of dedicated Nvidia Geforce 940MX graphics card.

Answers

  • Jack22
    Jack22 ACE Posts: 4,224 Pathfinder

    Update the BIOS VGA drivers and NVIDIA driver. If still have problem please reply back

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  • yugahang
    yugahang Member Posts: 4 New User
    Can you help me on how to update the BIOS VGA drivers??

  • yugahang
    yugahang Member Posts: 4 New User
    sorry, I did update my BIOS system and my nvidia graphics drivers is up to date. And it didn't work out. Is there any other ways??