Laptop powers on, but screen is black

Whymee
Whymee Member Posts: 4 New User
edited November 2023 in 2018 Archives
Hello, I have s acer aspire r14, so may be in wrong section, but recently my laptop got stuck in a loop from power on, that gave me a black screen that flickered, then when I removed the one removable ram module, the laptop turned on all the way, and what I mean by that is that the fan started working fully, but now the screen is still black, and connecting to hdmi does not do anything, any help would be greatly appreciated. Thanks

Answers

  • Jack22
    Jack22 ACE Posts: 4,220 Pathfinder
    Try power drain and BIOS default
    power drain: Shut down the unit and unplug the charger. flip your laptop, and the back of your laptopyou can find a pin hole. Pu a paperclip in the pinhole and press and hold the paper clip for 40 seconds. After you done with power drain do BIOS DEFAULT.

    BIOS Default: As soon as you press the power button keep pressing the F2 key, so that it will take you to BIOS utility page. Now press F9 and press enter than press f10 and press enter. your unit will restart.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

    Click on 'Yes' if the comment answers your question!
  • Whymee
    Whymee Member Posts: 4 New User
    Thank you l, I will attempt that once the laptop powers on, it has reverted to the on/off state again, even with the ram removed
  • Whymee
    Whymee Member Posts: 4 New User
    Yeah, now it is back to original state of looping, the power light flashes, and if I take the back cover off, the fan starts and stops,
  • Whymee
    Whymee Member Posts: 4 New User
    Any ideas for this new problem?
  • DonnaMMcB
    DonnaMMcB Member Posts: 1 New User
    Jack22 you are a hero