I have an Acer 15 CB515-1HT-P39B. When I first purchased the chromebook I could easily pair my bluetooth headphones. Recently I started receiving a failure to connect when trying to pair them. I checked the headphones by pairing them with my phone and had no issue. I turned the bluetooth off and on with both my chromebook and the headphones and still received the failure message. I also restarted the chromebook and still received the same message. I then did a power wash on the chromebook and the headphones once again paired with the chromebook up until recently when I started having the same failure message. How can I fix this without having to keep power washing?
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FAQ & Answers
Fix Bluetooth problems
If you have trouble using a Bluetooth device with your Chromebook, try these steps:
Note: The account you sign in with after you reset your Chromebook will be the owner account.