NEED HELP PLEASE! Can't use all my Microsoft apps, how to fix this?

josephinepdll
josephinepdll Member Posts: 7

Tinkerer
edited August 2023 in 2018 Archives
All is crushing.

Answers

  • Jack22
    Jack22 ACE Posts: 4,094 Pathfinder

    Please perform some of the below troubleshooting steps and check if it helps:

    Method 1: Clear the Store cache:

    You may try these steps to clear the Store cache and check if it helps:

        1. Press the "Windows + R" keys on the keyboard.
        2. Type "wsreset.exe" and press "Enter".
        3. Reboot the computer and then check the issues with the App.

      Method 2: Re-register the Store App and check.

      1. Right click on Start button on the desktop and select Command Prompt (Admin).
      2. Here, User Account Control window pops up and click on Yes to open Command Prompt with administrator privileges.
      3. Type the below command in the Command Prompt:
      • powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

      Hope it helps. 

      Click on 'Yes' if the comment answers your question!
    1. josephinepdll
      josephinepdll Member Posts: 7

      Tinkerer
      • nothing happens
    2. Jack22
      Jack22 ACE Posts: 4,094 Pathfinder

      I understand that you are unable to open Windows Store. We will help you to resolve the issue.

      This issue may arise when some of the Windows components gets corrupted.  

      I would suggest you to try running Windows store app troubleshooter and check if it helps.

      Follow the below steps:

      • Type troubleshooting in the Search area on the taskbar.
      • Click on View all on the left panel of the Troubleshooting Windows.
      • Select Windows store Apps.
      • Follow the on screen instruction.

      If the issue persists,

        • Open the Task manager.  Here’s a tip:  Press CTRL+Shift+ESC. 
        • Click File > Run New Task 
        • Make sure you have a check mark beside “Create this task with administrative privileges” 
        • Type Powershell 
        • Type the following in the Powershell prompt:
          $manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest           
        • Close the Powershell window
        • Reboot the computer and check if it helps
        Hope this will fix the issue. Please Try
        Click on 'Yes' if the comment answers your question!
      • josephinepdll
        josephinepdll Member Posts: 7

        Tinkerer
        @Jack22. please help 

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