Mouse won't turn off after Windows shuts down. (Swift 7)

Schepy
Schepy Member Posts: 3 New User
edited November 2023 in 2018 Archives
I have Swift 7 (Swift SF713-51, intel 7y54) running Win 10 April update running 1.16 BIOS. Plugged in mouse (by provided adapter) to USB C port won't turn off when pc is shut down (both RGB lights and sensor). I am using real shut down option, not the sleep default.


I have tried so far:
1. disable USB selective suspend setting (in power options)
2. disable Windows fast startup feature
3. disable "allow this device to wake the computer" in device manager under Mice and etc.
4. all of the above in the same time
5. all of the above and disable turn on by lid opening in BIOS.

It didn't solve the problem, but I noticed mouse does turn off for a moment when a laptop is shut down but it powers on the instant laptops blue power on indicator turns off.
Also, pluging mouse out and putting it back in doesn't turn it on.

Is there a way to have it turned off when laptop shuts down?
It wound be a great help.

Answers

  • This usb-c port shown in the photo will charge some device when the notebook is off! Check your notebook for bios if there is any option to disable device loading through this port! To do this press f2 when turning on the notebook!

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  • Schepy
    Schepy Member Posts: 3 New User
    Unfortunately problem exists regardless of used USB C connector. BIOS provides almost no options. Hope they can fix this in BIOS update.



  • In the program Acer quick access gives to disable the loading by the usb port!

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Try this: press windows + r and type regedit; go to this computer\HKEY_LOCAL_MACHINE\SOFTWARE\OEM\Quick Access
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Schepy
    Schepy Member Posts: 3 New User
    edited August 2018
    Unfortunately it didn't work. There is no setting in quick access (there is only blue light and power button).

    I found setting in regedit. It was already 0. I tried all combinations {0,1, fast boot bad disabled fast boot}) but it still doesn't work.

    Maybe it is of relevance. Laptop is running win 10 1803. I don't have "Windows.old" anymore.

    Maybe some other setting in regedit? (like "EnhanceFlag_USB")

  • In the usbcharger key, put in 1 and try to disable it using acer quick access!
    On all keys that are 0, you can put in 1 see if it enables some different function on your computer! Try this!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)