Z271 strange issue with 144hz

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Answers

  • Mitch689
    Mitch689 Member Posts: 5 New User
    There's no solution, just to bring a brand new monitor ('cos this problem is a fabric problem that EVERY monitor have by playing at 144hz) to the repair service.
    Acer is a ***** and I'll never buy something again from them, they do not even replay anymore here, someone said that is a firemwell/drivers problem but they do not release the new drivers for a publict download. Absolutly the worst service that I have in my life from a big company.
  • Minusas
    Minusas Member Posts: 5

    Tinkerer

    Is there confirmation, that firmware update fixes pixelation problem? Or needed hardware repair?
  • Minusas
    Minusas Member Posts: 5

    Tinkerer

    And maybe someone have new firmware for download?
  • Yoshimura
    Yoshimura Member Posts: 3 New User
    I have the same issue playing Divinity Original SIN 1 and 2. Could you provide us the 2017 driver please ?
  • Yoshimura
    Yoshimura Member Posts: 3 New User
    FYI, I sent my screen to ACER, and it came back repaired (firmware update)
  • floboss1er
    floboss1er Member Posts: 2 New User
    Hello i have the same issue, how can i make the update?
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    edited October 2018
    Hi floboss1er,

    Sorry to hear that you're having the issues, you have to contact your local Acer support to set the unit up for repair. 

    Contact the support line or chat https://www.acer.com/worldwide/ select the country you are in and click on the support tab, on the left hand side you will find and option “contact support”.


    Thanks,

    Acer-Manny 

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