Acer ring on iconia w510

fastfab
fastfab Member Posts: 1 New User

Hi guys. I bought my tablet few days ago. I have seen in several topics that the w510 should contain the Acer ring (I also confirmed this afternoon by using a w510 in a store) but mine does not : I don't have the file C:/Program Files/Acer/WTTouchApplicationSuite.

 

Have an idea about this ?

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Some versions of the W510 ship with a Microsoft Signature OS that does not include the Acer Ring. If you provide me with your serial number, I can confirm if your system should have the Acer Ring.

  • cidvicious
    cidvicious Member Posts: 1 New User

    I have the same issue. Is there a way to download the acer ring package for the W510.

     

    Serial # [edited for privacy]

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    The serial number you provided indicated that this is a Microsoft Signature Operating System, that does not ship with the Acer Ring. Unfortunately, it is not able to be downloaded either. I apologize for any inconvenience.

  • rock2me
    rock2me Member Posts: 5 New User

    Acer should setup a method for customers to Purchase this, for those that want it. Acer is missing out on a revenue stream.

     

    For me, I reinstalled WIN8 from scratch, using a MS Win8 Disk and that has been the best thing. I recommend EVERYONE do it. Not only is it rock-soli, more stable than it ever was from the factory. It also saved me a couple GB in free space and that is important on the 32GB model.

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