Predator Sense Sound Profile Problem (Predator 15 G9-593)

So recently I re-install of windows 10 on my acer predator G9-593. I let the windows 10 handles the driver that it can supports, and then I installs the add on apps like acer quick access, and the predator sense. but now the problem is that the sound profile(the number 3 macro) wouldn't change the sound like before the re-install. it all sound the same. I even try to reinstall the Realtek driver and it still doesn't work. the dolby audio work flawless tho, and it's on 192000hz and 24 bit mode, the highest typical sound card can go. so what should I do to fix the sound profile? should I do a reinstall again?