How can I make sign in options appear on the sign in screen?

Sarah432
Sarah432 Member Posts: 22 Troubleshooter
edited November 2023 in 2018 Archives
I forgot the password for my Acer Spin 1 and sign in options has been disabled. Is there a way to reopen sign in options from the login screen? I have tried resetting the system but do not have enough space.

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    edited July 2018
    Hi @Sarah432
    You can reset your password from another computer if you sign into Windows using your email address. To reset your password if you are using an email address, use the instructions on https://account.live.com/ResetPassword.aspx. If your Windows login is not your email address, you can use the instructions below to reset your password. This process will erase any data on your system.

    The reset will take some time to complete. Make sure your system is plugged in and is not powered off during the reset.

    If do not have enough space, use the following steps to reset Windows:
    From the login screen, click the power icon in the lower right corner of the screen.
    While holding Shift, click Restart. Click Troubleshoot. Click Reset Your PC.
    Click Next. The system will reboot and begin Preparing to Reset the PC.
    At the Reset your PC screen, click Just remove my files. Click Reset.


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  • Sarah432
    Sarah432 Member Posts: 22 Troubleshooter
    I can't login in to my account because I forgot my password.
  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi, If you use your Microsoft e-mail account to sign in to your computer & if you have forgotten that Microsoft E-mail account password,....you can reset the password for your Microsoft E-mail account by following the instructions https://account.live.com/ResetPassword.aspx
     :) If you think I've answered your question, please hit the Accept Answer:)

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Sarah432 You need to use a different computer to visit website  https://account.live.com/ResetPassword.aspx and reset the password. 
     :) If you think I've answered your question, please hit the Accept Answer:)

  • Sarah432
    Sarah432 Member Posts: 22 Troubleshooter
    My Microsoft account is not directly linked to the login screen.