Help with the internet connection!

BrandonT49
BrandonT49 Member Posts: 2 New User
edited November 2023 in 2018 Archives
Hello everyone,

I have a Acer Predator G9-791 for about 2 years close to 3 years.

I downloaded a VPN last month and uninstalling it damaged my laptop quite a bit, after uninstalling it, my computer totally had no internet connection. But there wasn't any internet connection to any internet or games but i'm still connected to it through my ethernet cable. So I had to reset my computer. After resetting it, everything seemed fine, but from a week or two ago till now, my internet connection has been very weird. i'm on ethernet cable on my laptop.

While playing games, I disconnect from the internet connection quite frequently, I had to change to WIFI to make it work again. After changing to WIFI, it works for awhile but then it disconnects again from the game, resulting me to disconnect from WIFI and going back to the ethernet cable, and the process repeats itself for 4-5 times on a 30min - 1hr of gameplay. This issue hasn't happen before the VPN download. I tried everything from renewing new IPs, Firewalls but nothing works. But note that my phone connects to the WIFI too and it does not have any problem. So probably my Modem and Internet connection is fine, and it may be a internal issue.

Is there any other solution that I can try? Really hope that you guys can help me fix this problem..

Regards,
Brandon

Best Answers

Answers

  • BrandonT49
    BrandonT49 Member Posts: 2 New User
    All solutions worked! Big thanks to Sharanji and Red-Sand!
  • Sharanji
    Sharanji ACE Posts: 4,874 Pathfinder
    BrandonT49 
    Glad that the issue is resolved. I appreciate all your efforts in fixing the problem. 

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊