How to fix printing issue?

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SpartaMaye
SpartaMaye Member Posts: 1 New User
edited November 2023 in 2018 Archives
Recently I switched to a brother printer from an HP inkjet. Now when I print from my chromebook, it's shifting the images on the page up causing the top to be cut off. When I print to this printer from any other device such as my phone, it doesn't have this issue so I don't think its the printer. Any ideas?

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  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
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    Hi, Upon researching I came to know that previously there was this printing issue with some users. When that was reported to Google, they pushed an update of 'Cloud print Connector' and that fixed the issue. Hence, I request you check for Chrome OS and update it to the latest. That should resolve this issue. 

    Check for updates yourself

    1. Turn on your Chromebook.
    2. Connect your Chromebook to Wi-Fi.
    3. Click your account photo.
    4. Click Settings Settings.
    5. Click Menu Menu and then About Chrome OS.
    6. Under "Google Chrome OS," click Check for Updates.
    7. If your Chromebook finds a software update, it will start to download automatically.
     :) If you think I've answered your question, please hit the Accept Answer:)