Predator 17 G5-793-71YA CPU overheating at 97C

BorisKostadinov
BorisKostadinov Member Posts: 6 New User
edited November 2023 in 2018 Archives
Hi my Predator 17 G5-793-71YA is overheating a lot while i am playing Fortnite, the CPU is around 95-97C and the game starts tearing and lowers the fps(im in LOW settings, whille reccomended are Epic)...
I am always turning on the Fan Speed to the max from PredatorSense app and they are at 4200rpm... Sadly it still doesnt fix the problem.
I tryed cleaning it with Vacumm cleaner and it still doesnt help. I know it may harm the fan but one friend told me that if i open the pannel to the Mother Board Acer will cancel my warranty(will they? answer pls).
What should i do to fix it or all users with this laptop have the same problems? Do i have to send it to Acer service so they can fix it?

Part Number: NH.Q1HEX.016
MFG Date: 2016/11/10

Best Answers

  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    Answer ✓
    Trying using an external usb fan, and increasing height of laptop feet to allow for increased air flow under it.
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  • asad814
    asad814 Member Posts: 371 Seasoned Practitioner WiFi Icon
    Answer ✓
    the only solution for this is to change the stock thermal paste...this will give massive decrease in temperatures but this will void your warranty so i suggest you to better send it to acer for repasting
  • asad814
    asad814 Member Posts: 371 Seasoned Practitioner WiFi Icon
    Answer ✓
    go for it........:)

Answers

  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    Answer ✓
    Trying using an external usb fan, and increasing height of laptop feet to allow for increased air flow under it.
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    ACCEPT - if helped resolve
  • BorisKostadinov
    BorisKostadinov Member Posts: 6 New User
    sri369 said:
    Trying using an external usb fan, and increasing height of laptop feet to allow for increased air flow under it.
    I increased the height like 6mounths ago... :( 
  • asad814
    asad814 Member Posts: 371 Seasoned Practitioner WiFi Icon
    Answer ✓
    the only solution for this is to change the stock thermal paste...this will give massive decrease in temperatures but this will void your warranty so i suggest you to better send it to acer for repasting
  • BorisKostadinov
    BorisKostadinov Member Posts: 6 New User
    asad814 said:
    the only solution for this is to change the stock thermal paste...this will give massive decrease in temperatures but this will void your warranty so i suggest you to better send it to acer for repasting
    so if i send it to them my warranty will still continue and i will have to pay... also i will ask them to clean it becouse i bet my life there is a lot of dist inside... :dizzy:

  • asad814
    asad814 Member Posts: 371 Seasoned Practitioner WiFi Icon
    Answer ✓
    go for it........:)
  • BorisKostadinov
    BorisKostadinov Member Posts: 6 New User
    Btw also when i restart the PC and turn on the Fan speed to max it is on 5200rpm.... 5 min later its maximum speed is 4200rpm... its so wierd WOW why? can someone explain?
  • Queen6
    Queen6 Member Posts: 319 Skilled Practitioner WiFi Icon
    Btw also when i restart the PC and turn on the Fan speed to max it is on 5200rpm.... 5 min later its maximum speed is 4200rpm... its so wierd WOW why? can someone explain?

    Do you have CoolBoost turned on?

    Q-6

  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    Btw also when i restart the PC and turn on the Fan speed to max it is on 5200rpm.... 5 min later its maximum speed is 4200rpm... its so wierd WOW why? can someone explain?
    Looks like some software/program is controlling max fan speed.
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