acer acer e5 576g blue screens

CodeZeus
CodeZeus Member Posts: 4 New User
edited August 2023 in 2018 Archives
my acer laptop (just about 6 months later Still got my warranty) started giving blue screens and restarting. System_service_exception, irql_not_less_or_equal, attempted execute of noexecute memory and Kmode_exception and also my web browser opera and firefox crashing saying page crashed. please help i don't know why is this. i searched everywhere on internet but no good

Answers

  • Noton
    Noton Member Posts: 17 Troubleshooter
    This is an issue with the hard drive of your computer, if you still have warranty call Acer Technical support and get the unit sent for a repair, also have you tried a reset by fully cleaning the drive. Process is to boot the computer while holding down the Alt key and tapping on F10. Select Troubleshoot and then initiate a reset by removing everything and cleaning the drive
  • CodeZeus
    CodeZeus Member Posts: 4 New User
    yeah i did clean boot the pc but still got the error

  • CodeZeus
    CodeZeus Member Posts: 4 New User
    I did go  to acer repair center and got a repair. They said they replaced the HDD but I am still getting the BSOD with the same error codes and browser crash is still there
  • CodeZeus
    CodeZeus Member Posts: 4 New User
    Does internet browers crashing alao related to this problem? Help me i need to be certain about the issue here in order to tell acer center about the problem.all they are saying is windows may be corrupted and they just clean boot the pc and give . That is all they are doing. It won't even install the windows wIthout giving blue screen. Reply would be much appreciated