next@acer 2020

Acer Nitro Spin 5 power connection

JoelRSJoelRS Member Posts: 3 New User

Anyone else have a lose power connection at the point of laptop entry? Mine has pretty significant wiggle range but doesnt seem to affect it. Is this normal?


FAQ & Answers

  • SharanjiSharanji ACE Posts: 4,186 Pathfinder
    Hi @JoelRS

    You can also try a new adapter first -- OEM, not third party. If that doesn't solve the problem, on most newer models the DC jack is replaceable - replace the jack.

    This could happen when the power jack was either never seated correctly or that you plugged in your adapter too harshly and caused the power jack to move back a bit. If the pin has been pushed back then you might need to buy a new power jack, you can open up your laptop to see if its one of those power jacks that is soldered on or the new ones with just a plug, if its a plug one that its a simple buy a power jack and install job, if its soldered then you will need to solder on the new power jack. 

    if the device is in warranty, please contact Acer support in your region for help
    Acer US & Canada : https://www.acer.com/ac/en/CA/content/service-contact
    Acer worldwide : http://www.acer.com/worldwide/support/

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • JoelRSJoelRS Member Posts: 3 New User
    It's brand new.... Im just wondering if this is normal
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