Predator Helios 300 keeps auto turn off when I play games

thinhakapete
thinhakapete Member Posts: 3 New User
edited November 2023 in 2018 Archives
After 10-15 mins playing any games (Fortnite, Dota 2, Witcher 3...), my laptop turns off suddenly. I have to wait 3-5 mins before I can turn it back on again.
CPU and GPU temp is about 75C. It only happen when I playing games.
I try to stress test and CPU reach 90C for 1 hour without turning off. But if I try to push a little bit to make it reach 95-100C, it will off automatically (protection feature), and the symptom is exactly the same the issue above.

What can I do now? I think there are some criteria limits I don't know about, which led to shut down the laptop automatically.

Answers

  • thinhakapete
    thinhakapete Member Posts: 3 New User
    What I have tried and it DOES NOT work:
    1. Reset battery
    2. BIOS updated to v 1.14
    3. VGA updated
    4. Reset laptop (Windows 10 feature)
    The issue first happen 2 months ago (after purchased 4 months)
  • thinhakapete
    thinhakapete Member Posts: 3 New User
    I have some more test about Power Suppy and this is the result:
    1. When I plug my laptop in EXTERNAL electric oulet, It can handle 72C about 10 mins then turns off.
    2. When I plug my laptop DIRECTLY to electric outlets on the wall, it can handle 80C over 30 mins (and still going on) with no problems.
    I think this is the main reason for GTX auto shut down my laptop.
This discussion has been closed.