brought this laptop Aspire 7 on 11/5/18 and the sound keeps crackling
check your BIOS version, if it's below 1.10 please update it:https://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_1.10_A_A.zip?acerid=636419926792860335&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE A715-71G&OS=ALL&LC=en&BC=ACER&SC=PA_6to check BIOS:windows logo + r keystypemsinfo32read BIOS date versionto update BIOS, unzip the downloaded file and run the exe with battery at 100% and AC charger pluggedplease download and install this drivers too:https://global-download.acer.com/GDFiles/Driver/Chipset/Chipset_Intel_10.1.1.38_W10x64_A.zip?acerid=636336247443805749&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE A715-71G&OS=ALL&LC=en&BC=ACER&SC=PA_6https://global-download.acer.com/GDFiles/Driver/IO Drivers/IO Drivers_Intel_30.100.1633.03_W10x64_A.zip?acerid=636336247846270269&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE A715-71G&OS=ALL&LC=en&BC=ACER&SC=PA_6
If still you have the same issue I would strongly you to get in touch with Acer support, use this web link to avail Acer support.
Hit 'Like' if you find the answer helpful! Click on 'Yes' if the comment answers your question!Did this answer the question? Yes · No
Thanks and Regards,
It looks like you're new here. If you want to get involved, click one of these buttons!
to get all the benefits
of being a member!
Get social and introduce yourself in our
or learn about our ACE Program
and What's Happening
Acer Community User Agreement.