Acer Swift 3 SF314-52-55WQ - Hearing high pitched sounds/crackling

hellpowa
hellpowa Member Posts: 2 New User
edited November 2023 in 2018 Archives
Hi, I've got the acer swift 3 sf314-52-55wq a couple of days ago and at first didn't hear anything but a few days later after I played some old games or watching full hd streams, I could hear some coil whine/slight crackling, definitely not the fan as that makes a different sound. To be fair is not really noticeable while on desktop and browsing the web unless I put my ear close to the keyboard. Although while watching a 1080p video or playing a game its getting louder and noticeable from way further away.

A sample of the noise: 
https://clyp.it/1fdfvqvj   - recorded right above the keyboard - on battery
https://clyp.it/0rg4zt2f   - recorded right above the keyboard - plugged-in

Can this be a serious problem worthy of RMA or is it just me having to get used with the noises?


Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,690 Trailblazer
    Hi,
    Have you tried a system restore to a point when it was working properly? Did you try scanning with Malwarebytes for any infections? In any case, as it's a brand new laptop, I would suggest you to return it for a refund or replacement to the retailer.
  • hellpowa
    hellpowa Member Posts: 2 New User
    No infections by Malwarebytes found, I think it was doing the same sound before as well, I just didn't check it too close. Thank you for your advice.