How do I fix my speakers?

matpav
matpav Member Posts: 2 New User
edited August 2023 in 2018 Archives
Hello,

My speakers have been not working for past 2 months and I am getting utterly annoyed by it since i broke my headphones. 
I got Acer Aspire V5-591G that I bought in September of 2017., so basically it's not an old laptop. I want to declare that I have tried:
  • checking that if it's on mute
  • checking if it's on default
  • turning off enchanchments (Dolby)
  • checking advanced settings
  • unistalling and installing it back
  • did troubleshoot, it says only a generic problem for another driver(intel) and i use RealTek High Definition Audio
  • tried to switch drivers without success, it says Realtek is best option
  • checked if i have any hidden devices in playback
i also want to higlight that when I plug in earphones (jack) that it is still seen as speakers in playback and it doesn't get recognized as headphones or whatsoever. Even without earphones Speakers still says its working properly and the bar moves up and down while playing audio. But no sound is coming out of course.
 Sound works on earphones and over HDMI cabel, so on TV. 

I really tried everything and I feel so stupid since i can't really find the issue! I really don't want to take it back to repair center where i bought it since i already had to do it in January because my battery failed and they had to replace it. I got exams coming up and I don't want my laptop to be in a different town while im dealing with IT uni

Please help,

Thank you.

Answers

  • AntoJoseph
    AntoJoseph Member Posts: 83 Fixer WiFi Icon
    Step 1:
    Device Manager and then right-clicking on the sound device and choosing Uninstall. Go ahead and restart the computer and Windows will automatically reinstall the sound device

    Step 2: 
    Open Start , enter Device Manager, and select it from the list of results. Under Sound, video and game controllers, select your sound card, open it, select the Driver tab, and select Update Driver. If Windows doesn't find a new driver, look for one on the device manufacturer's website and follow their instructions
  • matpav
    matpav Member Posts: 2 New User
    AntoJoseph said:
    Step 1:
    Device Manager and then right-clicking on the sound device and choosing Uninstall. Go ahead and restart the computer and Windows will automatically reinstall the sound device

    Step 2: 
    Open Start , enter Device Manager, and select it from the list of results. Under Sound, video and game controllers, select your sound card, open it, select the Driver tab, and select Update Driver. If Windows doesn't find a new driver, look for one on the device manufacturer's website and follow their instructions

    i said i tried that already :/
  • captainwiggins
    captainwiggins Member Posts: 2 New User
    OK Im on device manufactures website and cant find anything

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